State Farm® Insurance Agent Erica Herndon Timmons

"Mallory provided excellent customer service. Her knowledge and customer concern was on point. She answered all of my questions as well as concerns and made sure I was well taken care of regarding my auto insurance needs.
I would definitely recommend her and the Erica Herndon Timmons State Farm Agency!"

"This is THE BEST insurance team EVER!! I love the personable experience and never having to worry about any requests being taken care of. Switching to this group is the absolute best move we could've made as a company. Christina is extremely knowledgeable, prompt and caring! Great Job guys!!!

Leah Bailey Interiors, LLC"

"Adrian was SUPER helpful and got EVERYTHING I needed done in less than 20 minutes! I’d spoken to Jade earlier, who did a fantastic job as well, I just needed a little extra this morning! They are both effective communicators, who seem to really care about their clients, and who have the patience of Job because I am A LOT! A THOUSAND stars all the way around!"

"Erica and her staff especially Christina are extremely knowledgeable courteous and helpful with any of their products. Auto and renters are a must in this day and age and these are the people you want to deal with. Give them a call if you want to speak to a friendly voice of a local agent instead of some foreign answering service. Very professional office and staff. Hope to keep doing business with them for years to come."

"It was so easy!"

"Agent Adrienne listened very closely to my concerns and gave me several options. She is excellent at helping policy holders with their needs in mind."

"Adrienne and this Agency have been great. I have been using them for years."

"Once again - great customer service. Thanks to Adrian."

"Very efficient, courteous and professional. I now have them covering my auto insurance in Savannah and Montana."

"I have been with this insurance company for almost 15 years since they first started. I have multiple houses insured with them and multiple cars. And the last 4 years this office has become completely disorganized. Just a basic stuff that should be handled easily such as phone calls and notices about my policy have been handled horribly. I know this agent personally and I think she's a nice person. I'm not sure what's going on at that office but it is not good! I would warn others who are planning to switch to not use this particular office maybe one of the other ones in Savannah but definitely not this one. At this point I plan to find a new insurance company altogether."

"This is a great office and Chrissy is incredibly helpful. She has gone above and beyond to help me move my policies from Alabama to Georgia. I highly recommend her! Chrissy, thank you for everything you have done for me!"

"Kayla was responsive and persistent and saved us money. What more could you ask for?"

"Kayla was excellent to work with! She was very knowledgeable and helpful in searching for various insurance products. Seems genuinely interested in helping her clients."

"Kayla was the absolute sweetest person I’ve ever dealt with. She was able to help me immediately and take care of what I needed."

"They’re Great! Curtious, Professional and caring."

"Kayla assisted me with my homeowner annual payment and questions about my auto insurance. Excellent service and so pleasant. She is awesome!"

"Such a great office! The team here is so beyond amazing. They have given me so much peace of mind knowing I can trust their judgement. They make sure i am taken care of & that means a lot to me and my family! Highly recommend them to all my friends! 🙏"

"I loved working with Livi! She walked me through my auto and homeowners insurance needs, and helped me to choose the coverage that is right for me."

"I have received outstanding service from Erica's office. The team consistently takes the time to discuss insurance options with me and clarifies the nuances between policies. Great service all around."

"I had an excellent experience transferring my insurance from one state to another. Everything was explained to me clearly. I would recommend Erica Herndon Timmons agency to others."

"Great agency with very knowledgeable people!"

"Blown away by the level of customer service in this office! So glad I found them."

"Great staff to work with. Highly recommend!"

"I’m very impressed with their customer service. Abby was very helpful and is a problem solver. Great communication and she gave me the best deal for home and car insurance. Highly recommended"

"Wish i could give a hundred stars.. i am so thankful for Ms. Olivia she is the absolute best. She had an answer for all of my questions sent me all my paperwork i needed and filled it out for me (which she did not have to do) but she did.. and Ms Erica never misses my birthday always get a wonderful card every years and she doesn’t have to do that either but they do.. if you want the best team ever.. look no further these ladies are the best of the best!!! So legit!! Hit them up!!!"